London Borough of Camden unveils its customer focused new website design due to launch in August
July 16, 2010 – 12:11 pm | 2 Comments

For the past few months, I’ve been working part of Camden’s webteam in redesigning the new website. The first stage of this project, which is the design (look and feel) of the website is due …

Read the full story »
Social Media Gov

There’s alot of stuff out there on social media in government. Here I’ve carefully chosen what you might need to know and other stuff that might be to your liking. So, check it out!

Straight From the Horses Mouth

Here you will find inspiring interviews with key individuals involved either directly or indirectly with local government and their take on online engagement. Very useful!

Tools for Engagement

Sometimes its hard to figure out what works, so why not look at some of the stuff here. You might find them useful to apply to your local council or community website.

Research Data

Here you will find all the research data on local government social media channels that has been collected to date, which includes Twitter, Flickr, YouTube, Facebook and more to come. Keep checking!

Be Inspired!

Ever feel that you need to be inspired to do your job or just everyday life? Here I’ve hand picked some stuff that might just give you the boost that you need!

Local Gov Camp Lincoln Social Reporting Bumper Issue!
November 10, 2009 – 2:40 pm | Comments Off
Local Gov Camp Lincoln Social Reporting Bumper Issue!

So its been a been a while since LocalGovCamp Lincoln but its never too late to share all those juicy details for all your reading and viewing

Better Connected 2010 looking into Local Councils Social Media Activities
November 10, 2009 – 2:31 pm | One Comment
Better Connected 2010 looking into Local Councils Social Media Activities

I managed to catch up with Helen Williams who is a Socitm Insight Associate as well as a Better Connected Report Reviewer and ask her thoughts on social media in local government.

It was certainly interesting to learn that the Better Connected report will also be reporting on local government social media usage in next year’s report! This is really exciting news for local government from my point of view because as its important to see how we can better local government services online, isn’t it just as important to have a proper and ongoing evaluations on emerging trends and technologies that have an impact on our communities?

LGCLincoln: What about a university for Public Sector Web Professionals?
November 10, 2009 – 2:25 pm | No Comment
LGCLincoln: What about a university for Public Sector Web Professionals?

Its quite interesting to see throughout my research that there are still some traditional web ‘thinking’ going on within the public sector that deters them from fully exploiting the new web’s potential and opportunities. But this is not due to the lack in sufficient technology or gadgets.

It all comes down to insufficiency in skills and knowledge on how the new web is demanding more softer social skills and specific technical skills to enhance public services and public sector’s relationship with citizens on the new web.

Let’s talk about Government Consultations with Joss Winn
November 10, 2009 – 2:25 pm | No Comment
Let’s talk about Government Consultations with Joss Winn

Being a student and possibly sometimes out of the loop on innovative things like this, it was refreshing to listen to Joss Winn talk about WriteToReply.org…

A site for commenting on public reports in considerable detail. Texts are broken down into their respective sections for easier consumption. Rather than comment on the text as a whole, you are encouraged to direct comments to specific paragraphs. The full texts for comment are listed on the right under ‘Texts’.

LocalGovCamp Lincoln Recap: My interview with Andrew Beeken
November 10, 2009 – 2:25 pm | No Comment
LocalGovCamp Lincoln Recap: My interview with Andrew Beeken

So as you guys already know, I was at the LocalGovCamp in Lincoln last Friday and was fortunate enough to talk to Andrew Beeken (in video above), who was “the man of the hour” and ask him about what he thought about the whole unconference. I mean, I personally thought it was great and definitely different from the previous LocalGovCamp in Birmingham just because it was a smaller crowd and we had more time to chat to everyone who was there. Having the capability to network rather effectively and have a more open table discussion, certainly made this LocalGovCamp a more cosy and intimate affair.

What’s in store for Better Connected next year?
November 10, 2009 – 2:25 pm | One Comment
What’s in store for Better Connected next year?

With budget cuts looming, there is a greater need to be more innovative in delivering public services online and self-services can be used to deliver more for less. So local council website s are looking like a more attractive channel to move away from the costly business of servicing customer enquiries via the phone or face-to-face to self-service through the local council website.

What’s the problem with ePetitions?
November 10, 2009 – 2:25 pm | One Comment
What’s the problem with ePetitions?

The first session was run by Fraser Henderson (Founder and Director of Particitech) who discussed the issues surrounding e-Petitions. Now I wasn’t in this session myself, as I was in the “social networking sites” session (where else would I be …? hehe ;o) ), but I’m gonna have a go at reporting it based on the twitterstream and my own knowledge on this subject! Haha let’s see how well I do ay?

@72prufrocks, @Pezholio & @ArunMarsh Reflect on the Digital Engagement Event on 6th October 2009
October 17, 2009 – 12:20 pm | No Comment
@72prufrocks, @Pezholio & @ArunMarsh Reflect on the Digital Engagement Event on 6th October 2009

Some delegates give their feedback on the Digital Engagement Event in London on 6th of October 2009.

Video: Stuart Brown (MD of Ten Alps) Talks About Improving Conference Website Communications at the Digital Engagement Event
October 17, 2009 – 12:04 pm | 2 Comments
Video: Stuart Brown (MD of Ten Alps) Talks About Improving Conference Website Communications at the Digital Engagement Event

I recently attended the Digital Engagement Event organized by Ten Alps Communications and managed to catch up with the Ten Alps Managing Director to ask about what was going on their website that supports their events. They have some improvements lined up that they wish to share with delegates. Hope you’ll find this useful!

Video: Background to Technology Strategy Board’s Digital Britain’s Testbed Project by Nick Appleyard
October 17, 2009 – 11:46 am | 4 Comments
Video: Background to Technology Strategy Board’s Digital Britain’s Testbed Project by Nick Appleyard

While I was at the Digital Engagement Event, I managed to catch up with Nick Appleyard who prepared David Bott’s presentation slides about “Universal connectivity 2012″. Nick is Technology Strategy Board’s Lead Technologist and he talks in detail about the Digital Britain Testbed in this interview.