The video discusses the “joining up” of website information to meet customer needs rather than reflecting Governments organisational structure and will cover the architecture and development of the single Government wide shared service based on Microsoft technologies, enabling common components such as Authentication and back-end adaptors that can be re-used. The presentation will also highlight business outcomes that lead to a consistent user experience, demonstrating effective use of IT that is essential to a “full service” jurisdiction with a small population and limited budget.

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