July 25, 2011 – 5:01 pm | 3 Comments

The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day …

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Social Media Gov

There’s alot of stuff out there on social media in government. Here I’ve carefully chosen what you might need to know and other stuff that might be to your liking. So, check it out!

Straight From the Horses Mouth

Here you will find inspiring interviews with key individuals involved either directly or indirectly with local government and their take on online engagement. Very useful!

Tools for Engagement

Sometimes its hard to figure out what works, so why not look at some of the stuff here. You might find them useful to apply to your local council or community website.

Research Data

Here you will find all the research data on local government social media channels that has been collected to date, which includes Twitter, Flickr, YouTube, Facebook and more to come. Keep checking!

Be Inspired!

Ever feel that you need to be inspired to do your job or just everyday life? Here I’ve hand picked some stuff that might just give you the boost that you need!

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Articles in Usability Testings

Why user testing is important for local council websites
July 25, 2011 – 5:01 pm | 3 Comments

The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day …

Citizens ‘wish list’ and frustrations with local government websites
April 27, 2010 – 2:17 pm | 2 Comments
Citizens ‘wish list’ and frustrations with local government websites

This blog posts outlines the citizen’s wants and needs of Camden’s council website and some of their frustrations as well.

Usability Testing and Research Findings
April 20, 2010 – 11:56 pm | One Comment
Usability Testing and Research Findings

It was important for this project to carry out usability testing’s that accurately explored the problems and barriers users face when using our website.