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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day …

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Social Media Gov

There’s alot of stuff out there on social media in government. Here I’ve carefully chosen what you might need to know and other stuff that might be to your liking. So, check it out!

Straight From the Horses Mouth

Here you will find inspiring interviews with key individuals involved either directly or indirectly with local government and their take on online engagement. Very useful!

Tools for Engagement

Sometimes its hard to figure out what works, so why not look at some of the stuff here. You might find them useful to apply to your local council or community website.

Research Data

Here you will find all the research data on local government social media channels that has been collected to date, which includes Twitter, Flickr, YouTube, Facebook and more to come. Keep checking!

Be Inspired!

Ever feel that you need to be inspired to do your job or just everyday life? Here I’ve hand picked some stuff that might just give you the boost that you need!

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Articles in Tools for Engagement

Ideas for local councils to push social media to the public
March 4, 2009 – 12:12 pm | No Comment
Ideas for local councils to push social media to the public

As most of you might have noticed, the growth of local councils adopting the social media route is growing by the day. The momentum and awareness is growing slowly but surely. As I was sipping my favourite caramel macchiato at Starbucks this morning, I had an light bulb moment and thought its worth sharing it with you.

Customers using Facebook to demand local councils to LISTEN to them on consultation
March 3, 2009 – 4:08 am | One Comment
Customers using Facebook to demand local councils to LISTEN to them on consultation

Recently alot of articles have popped up regarding local councils using facebook (i.e. Dave Briggs & Simon Wakeman to name a few) to engage with citizens. Its a really great time for local government to get involved with new means of communication and engagement with their customers. However early this morning, as I was doing a bit of research, I noticed that there is another angle of Facebook that we are forgetting to acknowledge… Anyone care to take a guess what it is?

Video: Online Booking Widgets to Embed on LA websites, Facebook & other Web 2.0 platforms
February 28, 2009 – 1:20 pm | No Comment
Video: Online Booking Widgets to Embed on LA websites, Facebook & other Web 2.0 platforms

I met Glenn Shoosmith, founder of BookingBug at Mashup* event – Realtime Social Web on 29th January 2009 (organized by Simon Grice from BeLocal) and we talked about a new service that he is about to launch. I thought it sounded useful and interesting to share with local councils so I asked if I could feature an interview with him about BookingBug services on my website. So here it is, edited and delivered with the cool “Arctic Monkeys” cool factor! Enjoy CLICK HERE TO CHECK OUT BOOKINGBUG

Ever wonder what you could do with Mashups?
February 21, 2009 – 10:51 pm | No Comment
Ever wonder what you could do with Mashups?

Showcase of mashups the Google community has created.

UK Local Councils Social Media Map
February 21, 2009 – 10:30 pm | 3 Comments
UK Local Councils Social Media Map

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Google Maps API – Importance of Mapping!
February 11, 2009 – 2:58 pm | One Comment
Google Maps API – Importance of Mapping!

Google Maps API and REA Group

Google Maps API and Yelp

Google Maps API and Tripadvisor

Google Maps API and The New York Times

Hide message in English

Google Maps API and Trulia

Google Maps API and Kayak

Google Maps and San …

Participation Literacy
February 11, 2009 – 1:09 pm | No Comment

We are now living in a new age where the Internet is not just another source or another tool. Its become our way of life. People will not only learn to read, write and do …

Interview with Lichfield Dictrict Council on Twitter Usage
January 15, 2009 – 2:09 pm | One Comment
Interview with Lichfield Dictrict Council on Twitter Usage

Straight from the Horses Mouth

Lichfield District Council Planning Twitter: http://twitter.com/ldcplanning
Twitter stats followers: 19
Twitter stats updates: 138
Twitter Fact: Lichfield DC is one of the councils who have setup a twitter account for a specific service (Planning …

Lichfield District Councils Innovative User Generated Content (UGC) Approach to using Flickr
January 15, 2009 – 1:04 pm | No Comment
Lichfield District Councils Innovative User Generated Content (UGC) Approach to using Flickr

Straight from the Horses Mouth

Lichfield District photo from Steve Lightfoot
We currently have 23 members and 332 photos in the group  pool, which, given that I only started the group in October is pretty impressive! The …