July 25, 2011 – 5:01 pm | 3 Comments

The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day …

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Social Media Gov

There’s alot of stuff out there on social media in government. Here I’ve carefully chosen what you might need to know and other stuff that might be to your liking. So, check it out!

Straight From the Horses Mouth

Here you will find inspiring interviews with key individuals involved either directly or indirectly with local government and their take on online engagement. Very useful!

Tools for Engagement

Sometimes its hard to figure out what works, so why not look at some of the stuff here. You might find them useful to apply to your local council or community website.

Research Data

Here you will find all the research data on local government social media channels that has been collected to date, which includes Twitter, Flickr, YouTube, Facebook and more to come. Keep checking!

Be Inspired!

Ever feel that you need to be inspired to do your job or just everyday life? Here I’ve hand picked some stuff that might just give you the boost that you need!

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Articles in Tools for Engagement

Reshaping public services online by getting the basics right for local government websites
April 7, 2011 – 2:56 pm | One Comment

Frustration
There is nothing more frustrating than being in government right now if you are looking for change or motivation in your work. With almost no funding available, fewer colleagues to carry …

UKGovCamp11: Video production on the cheap for local government (Andrew Beeken – Lincoln City Council)
January 24, 2011 – 7:43 am | No Comment
UKGovCamp11: Video production on the cheap for local government (Andrew Beeken – Lincoln City Council)

Andrew Beeken presented a very useful session at UKGovCamp11 this year discussing how we can produce corporate videos on the cheap. A lot of good tips were shared and thoughts were exchanged during Andrew’s session …

What are widgets? How can local government use widgets?
January 21, 2011 – 2:19 pm | No Comment
What are widgets? How can local government use widgets?

What are widgets?
For some of us in local government, mentioning the word widget is not alien to us and has become somewhat part of our online activities.  However for those who …

Web 2.0, HR and localgov: The effects of unemployment & how local authorities can realize the Web 2.0 potential of sharing resources with Jobcentre Plus and other gov agencies
January 21, 2011 – 1:32 pm | No Comment
Web 2.0, HR and localgov: The effects of unemployment & how local authorities can realize the Web 2.0 potential of sharing resources with Jobcentre Plus and other gov agencies

People often talk about getting on the property ladder for first time buyers and this would possibly be the talking point for many graduates who have manage to secure their first job and now considering …

Find out how the U.S Army uses social media
January 21, 2011 – 9:02 am | No Comment
Find out how the U.S Army uses social media

Thanks to HT to @hadleybeeman for sharing this on Twitter.
This document provides extensive social media guidance. It contains information for Army leaders, guidance for Army Families, operations security tips, branding information, …

Directgov 2010 and Beyond: Martha Lane Fox wants to hear from local authorities NOW!
January 20, 2011 – 5:36 am | One Comment
Directgov 2010 and Beyond: Martha Lane Fox wants to hear from local authorities NOW!

The playground’s shut!
For the past year, I have been rather quiet due to the many thoughts that have entered my mind regarding the future of local government public services online. Mostly those thoughts encompasses on …

EpicStar SuperPost: Ten Top Tips for Creating an Engaging Online Consultation Space
September 25, 2010 – 2:24 pm | 5 Comments
EpicStar SuperPost: Ten Top Tips for Creating an Engaging Online Consultation Space

I recently was contacted by Matthew Crozier, Director of Bang The Table Ltd, a specialist provider of online stakeholder engagement services in Australia. They work at the intersection of the latest web technologies …

London Borough of Camden unveils its customer focused new website design due to launch in August
July 16, 2010 – 12:11 pm | 2 Comments
London Borough of Camden unveils its customer focused new website design due to launch in August

For the past few months, I’ve been working part of Camden’s webteam in redesigning the new website. The first stage of this project, which is the design (look and feel) of the website is due …

Government-to-Citizen Communications: Utilising multiple digital channels effectively
June 2, 2010 – 9:43 am | 25 Comments
Government-to-Citizen Communications: Utilising multiple digital channels effectively

This blog post marks the release of LGEO Research 1st White Paper titled “Government-to-Citizen Communications: Utilising multiple digital channels effectively”

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Increasing transparency through local government web development blogs
May 26, 2010 – 8:57 am | 3 Comments
Increasing transparency through local government web development blogs

This blog posts highlight some of the other web development blogs within UK’s local government and how they are increasing transparency for citizens.