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Why user testing is important for local council websites
July 25, 2011 – 5:01 pm | 3 Comments

The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day …

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Social Media Gov

There’s alot of stuff out there on social media in government. Here I’ve carefully chosen what you might need to know and other stuff that might be to your liking. So, check it out!

Straight From the Horses Mouth

Here you will find inspiring interviews with key individuals involved either directly or indirectly with local government and their take on online engagement. Very useful!

Tools for Engagement

Sometimes its hard to figure out what works, so why not look at some of the stuff here. You might find them useful to apply to your local council or community website.

Research Data

Here you will find all the research data on local government social media channels that has been collected to date, which includes Twitter, Flickr, YouTube, Facebook and more to come. Keep checking!

Be Inspired!

Ever feel that you need to be inspired to do your job or just everyday life? Here I’ve hand picked some stuff that might just give you the boost that you need!

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Articles in Social Media Gov

Wikis and blogs as instruments for citizen participation
January 1, 2009 – 6:53 am | 9 Comments

While doing this research, I often remind myself not to get lost and blinded by the gleaming new opportunities offered by technology. Being someone who is possibly technology bias, sometimes its hard not to be …

Generation Firewall: Local authorities resistance to social media in the workplace
December 27, 2008 – 6:18 pm | 3 Comments

In my research, I talk to local authorities, asking them what are their main hurdles in engagement with citizens online. And one of the most common answer I get from young local council staff is …

Democracy 2.0: Seven Guidelines for Government Leaders
December 27, 2008 – 5:39 pm | 2 Comments

I have a few books on my shelf now regarding web 2.0, social media and social government. I found Don Tapscott’s  Grown Up Digital: How the Net Generation is Changing Your World (released 1 October …

List of Social Media & Online Participation Policy and Guidelines
December 21, 2008 – 8:39 pm | 10 Comments

After reading Carl Haggerty’s great “Draft1.0 for Social media & Online Participation Policy and Guidelines” post, I was inclined to google and check other blogs to see other policies and guidelines and see what I …

Can we all govern?
December 18, 2008 – 5:21 pm | No Comment

I thought it was only appropriate that since this is my first post, I’d share with you a glimpse of the topic area I’m working on.