I often think that in order to encourage dialogue, we must talk through the problem in a manner that our audience can understand. Say if somebody called you by your name, you would immediately give …

WARNING: This post is hot out of the oven and comes with a new idea. Taking a break from local gov posts…
I woke up this morning and the term ‘social government’ sprang to …

A few weeks ago, I wrote a post that lists the Twitter status of local councils  in the UK. I had been told today that the link for Wandsworth Council http://twitter.com/wwcouncil was in fact not …

Final Year?: Since this may be my last year in the UK, I’m hoping to make the best of it. Travel, going out and making new friends.
Making plans post-PhD: This PhD has taken pretty much …

While doing this research, I often remind myself not to get lost and blinded by the gleaming new opportunities offered by technology. Being someone who is possibly technology bias, sometimes its hard not to be …

In my research, I talk to local authorities, asking them what are their main hurdles in engagement with citizens online. And one of the most common answer I get from young local council staff is …

I have a few books on my shelf now regarding web 2.0, social media and social government. I found Don Tapscott’s  Grown Up Digital: How the Net Generation is Changing Your World (released 1 October …

I was recently thinking about how people use search engines/google to help solve their problems. Based on an interview with close to 50 people, I found that the only way that people tend to find …

In efforts to include as many participants in this survey, I am launching a nationwide search for participants. But in order to do this, I’m going to need your help. So far a lot of …

After reading Carl Haggerty’s great “Draft1.0 for Social media & Online Participation Policy and Guidelines” post, I was inclined to google and check other blogs to see other policies and guidelines and see what I …