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Why user testing is important for local council websites
July 25, 2011 – 5:01 pm | 3 Comments

The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day …

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Social Media Gov

There’s alot of stuff out there on social media in government. Here I’ve carefully chosen what you might need to know and other stuff that might be to your liking. So, check it out!

Straight From the Horses Mouth

Here you will find inspiring interviews with key individuals involved either directly or indirectly with local government and their take on online engagement. Very useful!

Tools for Engagement

Sometimes its hard to figure out what works, so why not look at some of the stuff here. You might find them useful to apply to your local council or community website.

Research Data

Here you will find all the research data on local government social media channels that has been collected to date, which includes Twitter, Flickr, YouTube, Facebook and more to come. Keep checking!

Be Inspired!

Ever feel that you need to be inspired to do your job or just everyday life? Here I’ve hand picked some stuff that might just give you the boost that you need!

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Articles in Be Inspired!

Find out how the U.S Army uses social media
January 21, 2011 – 9:02 am | No Comment
Find out how the U.S Army uses social media

Thanks to HT to @hadleybeeman for sharing this on Twitter.
This document provides extensive social media guidance. It contains information for Army leaders, guidance for Army Families, operations security tips, branding information, …

Directgov 2010 and Beyond: Martha Lane Fox wants to hear from local authorities NOW!
January 20, 2011 – 5:36 am | One Comment
Directgov 2010 and Beyond: Martha Lane Fox wants to hear from local authorities NOW!

The playground’s shut!
For the past year, I have been rather quiet due to the many thoughts that have entered my mind regarding the future of local government public services online. Mostly those thoughts encompasses on …

(UPDATED) Search engines are predicting human behaviour and the future for government & citizens
September 30, 2010 – 12:40 pm | No Comment
(UPDATED) Search engines are predicting human behaviour and the future for government & citizens

Recently I’ve been more and more consumed with understanding human behaviour and wondering what makes us tick. Or more accurately is, I’m concerned with how we can correctly predict people’s needs when it comes to …

Government agencies can now learn social media best practices from the Giants: Verizon Case Study – How to Avoid an Epic Failure! (Audio Podcast Available)
September 26, 2010 – 7:25 pm | One Comment
Government agencies can now learn social media best practices from the Giants: Verizon Case Study – How to Avoid an Epic Failure! (Audio Podcast Available)

Verizon Communications Social Media Strategy.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

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(UPDATED) My future prediction on how brick and mortar businesses will catch up with social media and survive
September 25, 2010 – 12:31 pm | 2 Comments
(UPDATED) My future prediction on how brick and mortar businesses will catch up with social media and survive

I know this is a bit off topic from government related topics, but I feel I really wanted to share my future prediction for brick and mortar business when it comes to social media. You …

Gift Government: My RADICAL IDEA (UPDATED) for BigSociety!
September 24, 2010 – 8:37 am | No Comment
Gift Government: My RADICAL IDEA (UPDATED) for BigSociety!

Predictably Irrational Behaviours.

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My Epic Shopping Experience at Regent St., with “London Girl Geek Dinners”
June 20, 2010 – 10:15 pm | No Comment
My Epic Shopping Experience at Regent St., with “London Girl Geek Dinners”

Yesterday I had the time of my life! I had gotten the opportunity to join other girl geeks in London as part of a “London Girl Geek Dinners” event at Regent St. I thought it would be an interesting thing to share anyways with my readers.

Web 2.0 & social media for patients
May 29, 2010 – 10:06 pm | 4 Comments
Web 2.0 & social media for patients

This blog post is sponsored by Semantix Ltd.
Web 2.0 & social media for patients
The first on the scene was the empowered patient. Patients are participating in online communities to share and discuss daily life struggles to …

Investigating the perceptions & challenges of using social media for informal e-learning and collaboration within the NHS trust
May 19, 2010 – 9:11 am | One Comment
Investigating the perceptions & challenges of using social media for informal e-learning and collaboration within the NHS trust

This blog post looks into those perceptions, both good and bad of why people want to resist or embrace social media within the medical e-learning environment within the NHS.

Cool Health Related Web 2.0 & Social Media Stuff by and for Patients
May 18, 2010 – 3:42 pm | 14 Comments
Cool Health Related Web 2.0 & Social Media Stuff by and for Patients

The first on the scene was the empowered patient. Patients are participating in online communities to share and discuss daily life struggles to coping with rare diseases. Here I’ve compiled a list of inspirational web 2.0 and social media stuff by patients for patients