Digital Communications and Channel Shift in Government

The landscape of government communications is changing. This puts pressure on governments to communicate more effectively online

Help to create really useful events for local government web managers & digital teams

How government can spend less money on IT investments

I know people mostly know me for either talking and writing about social media or web usability. But over the past few years, I’ve been

Public Sector Social Media Guidelines & Safeguarding Citizens Information

A look into how social media guidelines can become unclear to civil servants and how some personal data can be at risk when using social media

Website Relaunch!

Check out the website relaunch promo video

Community managers don’t grow on trees!

Often enough, I stumble upon a conversation with fellow peers telling me how a community managers job is so undervalued. Take it from me folks,

Feat. ‘Lords of Football’: Can games solve our problems and bring communities together?

I was surprised when I read about this new game called “Lords of Football“. It is a new game that takes sports games to a

We need leaders, not lurkers

In social media, we often find many lurkers but very few leaders